Updated 8 November 2026. This policy covers https://arihantos.com and is written to meet India's Digital Personal Data Protection Act, 2023 and the rules under it. Arihant OS AI Solutions ("ArihantOS", "we") is the data fiduciary.
What we collect
- Enquiry forms: the options you pick (industry, need, size, timing and similar), your WhatsApp number, your email address, and your company name if you give it. We also record the page you were on and any campaign parameters in the link you used, so we know which channel brought you.
- Technical data: our hosting and content-delivery providers log IP address, browser type and request time to serve and protect the site. We do not run advertising trackers or analytics cookies. When you submit an enquiry we also keep the IP address and browser type with it, to detect spam and abuse.
- Your theme choice (dark or light) is stored in your own browser only and never sent to us.
- Messages you send on WhatsApp or email, which we read and reply to in those apps.
Why we use it
To reply to your enquiry, prepare a quotation, schedule a demo, and keep a record of our conversation in our customer system. We ask for your consent on the form before we store anything. We do not sell personal data and we do not use it for advertising to you.
Where it is kept and who sees it
Enquiries are stored on a server we control, hosted in India, and an alert with the enquiry summary is sent to the owner's phone through a messaging service. Access is limited to the people at ArihantOS who reply to enquiries. We use hosting, content-delivery, email and messaging providers as processors; they may process technical data to deliver their service and are not allowed to use it for anything else.
How long we keep it
Enquiry records are kept for up to 24 months after our last contact, or until you ask us to delete them, whichever is earlier. If you become a client, records are kept for the duration of the agreement and as long as accounting law requires.
Your rights
You can ask for a copy of your data, ask us to correct or delete it, withdraw your consent, or nominate someone to act for you. Email [email protected] or WhatsApp +91 96674 20526. We respond within the time the law allows. If you are not satisfied, you can approach the Data Protection Board of India.
Grievance officer
Arihant Jain, Arihant OS AI Solutions, Rajasthan, India. Email: [email protected].
Children
This site and its forms are for businesses and people over 18. We do not knowingly collect data from children.
Please do not send
Passwords, patient records, bank details or confidential customer documents in a first message. If a project needs real data, we agree a safe way to share it first.
Changes
We update this page when our practices change and show the date at the top.